Call Center Representative Job at MCM Staffing LLC, Canton, MI

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  • MCM Staffing LLC
  • Canton, MI

Job Description

  • CSR’s take inbound calls, helping customers with navigation throughout website and answer any questions they may have about the products.
  • They also provide upselling of products.
  • There is also a click to chat program they may be involved with.
  • They provide 2 weeks of paid training where they are in a classroom style setting.
  • They learn the computer.
  • Once hired in, there are other departments they would be able to move in to.
  • Attendance is key; they are very strict with this.
  • They will be watching for attendance and call quality.
  • Must be available for all shifts mostly 11am-7pm.
  • They run 24/7 365 days a year.

Job Tags

Full time, All shifts,

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