Job Description

If the idea of becoming an important part of our Customer Service team sounds perfect, that’s great! You’ll be a crucial part of Alliance Metals Group, ensuring customer communications and orders are handled efficiently and correctly.

We are looking for a Customer Service team member to help with the handling of all facets of customer service and order entry in our Omro office. The ideal candidate will be a hard-working professional able to undertake a variety of customer support tasks.

Job duties include, but are not limited to:

• Assist customers and suppliers via phone calls, emails and other written communications.
• Processing customer and supplier orders within ERP system.
• Assist in managing customer records and files.
• Update paperwork and databases.
• Create documents, including correspondence and reports.

Job Qualifications:

• High School diploma or equivalent, required.
• Ability to build relationships with customers, vendors, and coworkers.
• Proficient computer skills Windows Office programs (Outlook, Excel, Word).
• Experience with ERP systems is desirable.
• Attention to detail is essential.
• Previous customer service experience in a manufacturing setting a plus.

  Benefits:

• Paid Vacation.
• Paid employee life insurance policy.
• Paid Holidays.
• 401K Match.
• Offered Health, Dental, & Vision.
• Paid short/long-term disability insurance.
• First shift days.

GREAT opportunity for someone seeking consistent employment in a critical industry. Enjoy working in a team-oriented atmosphere. Alliance Metals Group, along with our sister company Stainless Piping Specialists, distribute and produce the highest quality stainless steel fittings, flanges, manifolds & pipe fabrications for various industries. Join our talented team & experience what AMG has to offer!

Job Tags

Holiday work, Full time, Temporary work, Day shift,

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