Job Description

The HR Manager provides a broad range of Human Resource services in functional areas to include recruiting and retention strategies, compensation, benefits, compliance, risk management, performance management, employee relations, human resource development, data and HRIS integrity. The HR Manager also serves as an advocate for client management and employees by interpreting and administering policies and helping resolve work-related challenges. 
 
This position is based out of Seattle, WA.

Ensure that all existing/ongoing employee files contain all required information to pass audits. Quality assurance: create or review compliant and accurate offer letters, FMLA / other leave documentation, ADA requests, onboarding processes (including background check review & clearance), etc.
Consult with employees and client management on matters of employee relations while possessing advanced skills to deal with minor to complex issues
Serve as point person for investigations and provide insight for resolution of complaints of harassment, discrimination, or other matters while maintaining the confidential information
First line of triage with trouble-shooting client issues such as benefits management, HRIS platform navigation, etc.
Work with Generalists, Senior Managers and Directors to execute client workflows, deliverables, policies with fidelity
Function as a generalist during times of operational coverage, with a strong preference for candidates who exhibit administrative excellence and timeliness.
Lead client meetings with Directors and/or Senior Managers; work with Generalists to ensure meeting takeaways are communicated and executed
Lead recruiting of employees utilizing sourcing strategies while partnering with talent acquisition team
Plan and conduct all activities surrounding the entire employees life cycle from talent acquisition to onboarding, training and development, performance, coaching, and exits.
Manage workers compensation claims
Assist in interpreting, implementing, and executing policies and procedures
Educate and assist employees with all group benefit programs
Manage leave of absence processes; provide guidance to leadership and generalists
Assist with processing and representing clients in the unemployment claims process
Maintain a high level of professionalism on confidentiality of employee and/or company information
Assist on a variety of employee needs, including, when necessary, assisting with discipline/counseling
Support, train, and function as thought partners with generalists and other team members

Education and Experience: 

• Bachelors degree in related field
• 3-5 years of experience in Human Resources required.
• Experience in workers compensation and risk management.
• Recruiting and retention strategies, including reporting metrics to support key performance indicators.
• Knowledge of human resource principals and advanced management theories.
• Extensive knowledge of HRIS database management and ATS (applicant tracking systems).
• Working knowledge of MS Office platform, project/task management and advanced Excel skills
• Easily connects with people and has a detail-oriented mindset to handle the changing nature of the workforce.
• Strong communication (verbal and written), collaboration, and interpersonal skills with an ethical mindset.  
  

Quatrro Business Support Services is the market leader in providing cost-effective financial and accounting outsourcing solutions, technical support services and a range of affordable business support services for small and midsized businesses across many industries. We utilize best practices to streamline labor intensive processes, resulting in significant cost savings and improved business insight for our clients. If you are interested in joining a dynamic and rapidly growing team please apply below!

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