IT Support Engineer I Job at M/I Homes, Columbus, OH

czcwSVZvOU1ST00vZy84QnNRT0l5bWx6
  • M/I Homes
  • Columbus, OH

Job Description

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

Provides first level support for all end-users within the Company.

Duties and Responsibilities:

  • Provides phone support to all divisions with computer applications and hardware issues including Pivotal, Microsoft Office and JD Edwards applications.
  • Identifies, researches, and resolves technical problems. Documents, tracks, and monitors the problem to ensure a timely resolution.
  • Configures computer systems for all end-users. Handles installation and troubleshooting for model broadband connection issues.
  • Conducts new employee classes covering basic PC functions, Outlook and CFT training. Creates documentation for new computer builds.
  • Performs all other duties as required.

Work Conditions:

  • Rotating shift.
  • Weekend work required.
  • Travel needed occasionally.
  • Some lifting may be required.

Requirements

Minimum Education Experience:

Bachelor’s Degree in Computer Science or other related field and 1-3 years of experience in a help desk environment.

Skills and Abilities:

  • Knowledge of general computer applications including Microsoft Office and Windows.
  • Excellent verbal and written communication skills.
  • Ability to quickly identify and resolve problems/issues.
  • Detail oriented with excellent customer service skills.
  • Ability to handle multiple tasks simultaneously.

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

#IND123

Job Tags

Holiday work, Full time, Rotating shift,

Similar Jobs

MAËLYS

Creative Content Writer Job at MAËLYS

 ...live (and love) to see results, innovate with passion, and love a good sense of humor. We are seeking a full-time Creative Content Writer to join our creative team. As a Creative Content Writer, you will be responsible for creating engaging, brand-aligned content... 

Jamba

Team Member Job at Jamba

We are seeking positive and outgoing team members to complement our team. Working in a Jamba store as a team member is different from any other job you may have had. Guest satisfaction is at the heart of this position. Team members are responsible for preparing high quality...

North Bend Central

2025-2026 Physical Science, Chemistry & Physics Teacher Job at North Bend Central

 ...district 45 minutes from both Lincoln and Omaha, is accepting applications for a High School Science Teacher for grades 9-12. Classes will include Physical Science, Chemistry and Physics. This position does require a science endorsement. Possible coaching and extra-... 

EA Bonelli Architects and Engineers

Electrical engineer/designer Job at EA Bonelli Architects and Engineers

 ...Electrical Engineer/Designer Beaverton, OR; Holland, MI We are seeking a highly skilled and detail-oriented Electrical Engineer/Designer to join our team in the design and implementation of electrical systems for food and beverage facilities. This role involves designing... 

YMCA

Child Watch Staff - Evening Shifts Job at YMCA

 ...children and making a positive impact on their lives? If so, we have an immediate opening for a highly skilled and motivated Child Watch Staff. Child Watch is the Y's childcare program for members and is for children ages 8 weeks to 11 years old. We are currently seeking...