IT Support Engineer I Job at M/I Homes, Columbus, OH

czcwSVZvOU1ST00vZy84QnNRT0l5bWx6
  • M/I Homes
  • Columbus, OH

Job Description

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

Provides first level support for all end-users within the Company.

Duties and Responsibilities:

  • Provides phone support to all divisions with computer applications and hardware issues including Pivotal, Microsoft Office and JD Edwards applications.
  • Identifies, researches, and resolves technical problems. Documents, tracks, and monitors the problem to ensure a timely resolution.
  • Configures computer systems for all end-users. Handles installation and troubleshooting for model broadband connection issues.
  • Conducts new employee classes covering basic PC functions, Outlook and CFT training. Creates documentation for new computer builds.
  • Performs all other duties as required.

Work Conditions:

  • Rotating shift.
  • Weekend work required.
  • Travel needed occasionally.
  • Some lifting may be required.

Requirements

Minimum Education Experience:

Bachelor’s Degree in Computer Science or other related field and 1-3 years of experience in a help desk environment.

Skills and Abilities:

  • Knowledge of general computer applications including Microsoft Office and Windows.
  • Excellent verbal and written communication skills.
  • Ability to quickly identify and resolve problems/issues.
  • Detail oriented with excellent customer service skills.
  • Ability to handle multiple tasks simultaneously.

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

#IND123

Job Tags

Holiday work, Full time, Rotating shift,

Similar Jobs

Equinox

Licensed Massage Therapist, Brickell (located in Four Seasons Miami) Job at Equinox

OUR STORY Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In ...

Pepsi of Worcester & Windham

Second Shift Warehouse Picker Job at Pepsi of Worcester & Windham

 ...Second shift warehouse order picker The second shift order picker reports for work at 1pm M-F and works until the days tasks are complete. The day can end anywhere between 8pm-2am. The Picker's responsibilities include picking orders, loading trucks, warehouse cleaning... 

Alaskan Angling Adventures

Kenai and/or Russian River Fishing Guide Job at Alaskan Angling Adventures

 ...seeking an enthusiastic and knowledgeable Kenai and/or Russian River Fishing Guide to join our team. This role is perfect for individuals who...  ...they would prefer these amenities. -Provided Equipment: Drift boats (for qualified guides), company vehicle, rods & reels, all... 

Tradition Dental Group

Dental Office Receptionist Job at Tradition Dental Group

 ...members which increases as you grow in your career with us Paid Holidays Unlimited education programs Incentive program Dental Insurance Employee discount 7 hour shift Day shift Equal Opportunity Employer: We are an equal opportunity employer... 

ActioNet, Inc.

Telecommunications Technician - Network Cabling|Req#3682 Job at ActioNet, Inc.

 ...an immediate opportunity for aTelecommunications Technician Network Cablingin Newport, RI. This will require a Top-Secret/SCI Clearance...  ...Primary Responsibilities: Install and maintain voice, data, cabling, fiber optic cabling, racks, patch panels, and wireless access...