Service Manager Job at Camping World, Oshkosh, WI

dDdrSVg0OUNSdWN5aFA0TXZnV0d6VzU1OHc9PQ==
  • Camping World
  • Oshkosh, WI

Job Description

Camping World is seeking a Fixed Operations Director to join our growing team.

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.

What you’ll do:

  • Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location
  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department
  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control
  • Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices
  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
  • Create and maintain strong working relationships with external vendors
  • Meet or exceed monthly budget projections
  • Maintain a safe and functional working environment

What you’ll need to have for the role:

  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred
  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
  • Knowledge of RV's and RV systems is a plus
  • Strong written and verbal communication skills
  • Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
  • Intermediate or better skills in MS Office (Word, Excel, Outlook)
  • Ability to read and analyze P&L reports
  • Valid driver's license
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Prolonged periods of standing, stooping, crawling, and bending
  • Exposure to heights and hazards related to working with electrical and welding equipment
  • Environmental conditions include heat, cold, humidity, noise, dust and wetness

In addition to competitive pay, we offer 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit:

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Job Tags

Full time, Part time, Local area,

Similar Jobs

Wolters Kluwer

Product Management Director Job at Wolters Kluwer

The Director, Commercial Product Management is a strategic individual contributor responsible for shaping and executing product strategy, driving market analysis, and leading go-to-market initiatives for the Tax and Accounting CCH brand. This role is pivotal in defining... 

Kimble

Roustabout Job at Kimble

 ...This is a position who maintains all things in and around the oil field. About us: Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated... 

TalentCORE, Inc.

Manufacturing Engineering Manager Job at TalentCORE, Inc.

 ...Opportunity to join a leading Aerospace company who is reimagining air travel: going further, faster and greener! Fuelled by great...  ...the aerospace industry. Our client is seeking an experience Manufacturing Engineering Manager to lead a diverse team of engineers focused... 

Green Island Grocery

Grocery Clerk Job at Green Island Grocery

 ...Grocery Clerk Columbus, GA Green Island Grocery is looking for part-time and full-time Grocery Clerks . We are looking for a reliable,...  ...you're dependable, customer-friendly, and enjoy a fast-paced retail environment, wed love to have you on our team! Pay:... 

perfectlifegroup

Remote Sales/Marketing Contractor Job at perfectlifegroup

 ...Are you an experienced marketer ready to scale your career in the high-growth personal development industry? We're seeking a results-driven Marketing Contractor to promote our established personal development programs to a global audience. This remote opportunity offers...