Network/Systems Support Specialist, Tier 2-3 Job at Ginas Tech Jobs, Centreville, VA

dDdnRVY0cE1SdVUraFBnSHZnR0l6VzkyOHc9PQ==
  • Ginas Tech Jobs
  • Centreville, VA

Job Description

Network/Systems Support Specialist, Tier 2-3, Centreville, VA

We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk.

This job will require training every day in the office. Once training is completed (varied time depending on candidate’s skills), we will move into a hybrid schedule with 3 days in the office and 2 days remote. This candidate does not need to have MSP experience; however, it is helpful for this role.

Responsibilities:

– Support clients with technical issues involving Microsoft’s core business applications, Cloud offerings and virtual environments.
– Remote troubleshooting workstations, networks and servers.
– Manage and support disaster recovery and business continuity solutions.
– Technical support of networking equipment: WAN and LAN Connectivity, Routers, Firewalls and Security.
– Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
– Maintain and documentation for hardware, applications and SOP’s.
– Communication with Clients to keep them informed of incident progress or notification of impending changes or agreed outages.
– Enjoy working in a team environment and communicate effectively.

Qualifications:

– US Citizen and willing to take a drug test and undergo a background check.
– Associates/Bachelor’s Degree in IT or related field.
– Knowledge of the full stack of Microsoft desktop and server applications as well as Office 365.
– Experience with Mac devices.
– IT Certifications: Microsoft MCP or CompTIA A+.
– Knowledge of applications like A.E.C. field such as AutoCAD and Revit.
– Technical Awareness: able to match resources to technical issues.
– Diagnosis skills of technical issues.
– Excellent interpersonal skills; someone who enjoys working with people, has excellent telephone skills, and an active listener and customer care.
– Managed Service Provider (MSP) experience is a plus.

Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Centreville VA Jobs, Network/Systems Support Specialist, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting

Looking for a top IT headhunter or top technical recruiting firm to help your company hire for similar positions in Centreville, VA or in other cities? Our IT recruiting agency and staffing companies can help.

We help companies that are looking to hire Network/Systems Support Specialists for jobs in Centreville, Virginia and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext. 12 or email us at gina@nextstepsystems.com .

|

Job Tags

Full time, Remote job,

Similar Jobs

Get It - Professional Services

WooCommerce / WordPress Developer and Troubleshooter - Remote Job at Get It - Professional Services

 ...recharge and chase what matters most to us. We are a fully remote web development company based in the U.S., with a tight-knit team...  ...Position Overview: We are seeking a skilled and experienced web developer to join our remote team. In this role, you will work on... 

AECOM

Field Engineer / Field Inspector Job at AECOM

 ...Job Description AECOM is currently seeking experienced Field Engineers / Inspectors to support Amtrak's ADA Stations Program.The Amtrak ADA Stations Program (ADASP) is responsible for bringing Amtrak stations into compliance with the Americans with Disabilities... 

Pursuit Collection

Guest services agent Job at Pursuit Collection

 ...and make life-long connections. ~ Enjoy free access to Pursuit attractions and 50% off for friends. ~ Get discounts on hotel stays, dining, and retail. ~ Access subsidized mental health and wellness resources. ~ Housing accommodations... 

TRM Healthcare

Part Time Dental Hygienist Job at TRM Healthcare

Part Time Opportunity for a Registered Dental Hygienist! We are a Private Dental Office. We treat both Adult & Children patients We have a great team! Our Position is Part Time! Every Other Tuesday: 9am - 5pm We are closed on the weekends! We are offering... 

Pursuit Collection

Housekeeping Supervisor (Talkeetna) Job at Pursuit Collection

 ...the globe and get to participate in tons of team events.Independent. You'll spend your days in and around our amazing properties.Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.Busy. You need to be prepared...